As a business owner I knew most of what needed to be done with building my restaurant out from sq. footage to recipes but I wasn’t sure about how to go about the credit card processing system or the point of sale equipment needed. I have met with numerous companies such as Toast Cake, Clover, even Square and everyone was telling me I need this and that to operate and everything I was looking for was extra $$$. Finally after 2 months, I found a flyer that was left on my door from BCCPAY. I called and Sales Manager Robbin answered. I didn’t give her a chance to try to sell me…I told her I don’t want the sales pitch I want facts. She kindly replied and said, “All I want to know is what your needs are?” I was like wow!! A company who cares about my needs first. I asked her to come see me and our relationship began. So to make a long story short, the company BCCPAY was honest about not raising RATES every year and gave me the fair pricing on the equipment along with free paper for the POS system. I was like wow!!! What is even more over the top, the owner of the company suggested that I would need a second printer at the cooking station. I figured he was trying to make more money, but guess what, 1 month later I needed the second printer. I believe that BCCPAY is knowledge of the food industry, is outstanding when it comes to knowing what your business needs are… As for service, I had an issue 1 year later with my POS screen. I was stressed and I called up the Sales Manager Robbin about the issue. She said no problem lets trouble shoot it, and if that doesn’t work I will send another screen to you in an hour. I was like, ”NO WAY! ” She said, “What’s wrong.” I figured I would have to wait a day for it and she said not with this company. I was very impressed with that, and I recommend BCCPAY for any business owner who wants great service, awesome rates and reliable point of sale equipment.

I would like to take this opportunity to thank BCCPAY for being helpful and resourceful through my application process. Their professionalism and knowledge in the product and services was key along with the company having the patience with me in gathering the correct information needed. I look forward to continuing my business with BCCPAY.

The process of switching merchant processor seemed scary but the BCCPAY team had worked hard to get me focused on what was needed and important to my business. They made the switch a lot smoother then I thought it be and easy to move from the old merchant processor. What made me feel even better was the $495.00 cancellation fee coverage, if my current processor had charged me. The fees are just like they said they’d be and I am saving money versus my old merchant processor. I would recommend BCCPAY to anyone who has a business that uses credit card processing.

Agent Brock Scaglione has been great to work with and stays on top of any potential issues that are occurring. Always able to help when needed and shows that he cares about his clients!!!!